Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information on Fix.ad.
Last updated: December 2024
Overview
Transparency
We're clear about what data we collect and why we need it.
Security
Your data is protected with industry-standard security measures.
Control
You have control over your data and can request changes anytime.
Information We Collect
Account Information
- • Name, email address, and phone number
- • Profile photo and bio (optional)
- • Identity verification documents for Taskers
- • Payment information and billing address
Usage Information
- • Tasks posted, accepted, and completed
- • Messages and communications on the platform
- • Reviews and ratings given and received
- • Device information and IP address
Location Information
- • Approximate location for task matching
- • Precise location when using mobile app (with permission)
- • Address information for task locations
How We Use Your Information
Provide Our Services
To connect customers with Taskers, process payments, and facilitate task completion.
Safety and Security
To verify identities, prevent fraud, and maintain platform safety for all users.
Communication
To send important updates, notifications, and customer support messages.
Information Sharing
We Never Sell Your Data
Fix.ad does not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share information with:
- • Other users as necessary to complete tasks (contact info, location)
- • Service providers who help us operate the platform
- • Law enforcement when required by law
- • Insurance partners for coverage purposes
Your Rights
Access & Portability
Request a copy of all personal data we have about you.
Correction
Update or correct any inaccurate personal information.
Deletion
Request deletion of your account and associated data.
Opt-out
Unsubscribe from marketing communications anytime.
Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, please contact us:
Policy Updates
We may update this Privacy Policy from time to time. We'll notify you of any material changes by email or through the platform. Your continued use of Fix.ad after changes become effective constitutes acceptance of the updated policy.